Terms of Service
By accessing karnconsulting.co or contracting Karn Consulting - the operating brand of Karn Corporation (GSTIN 03CLWPK4491C1ZX) - you (the “Client”) agree to these terms. They apply to both consulting/services engagements and casual website use.
1. Engagements
All engagements are governed by a written Statement of Work (SOW) signed by both parties, specifying scope, deliverables, fees, timeline, and SLAs. The SOW prevails over these Terms wherever they conflict. Retainers carry a three-month minimum and renew month-to-month thereafter unless cancelled in writing with 30 days' notice. Sprints (e.g. sGTM + CAPI) are fixed-fee, fixed-scope, two-week engagements.
2. Fees, taxes, and late payment
Invoices are issued by Karn Corporation (the legal entity). All fees are exclusive of GST and applicable taxes, which are added at prevailing rates. Payment terms: net 7 days from invoice unless otherwise agreed in the SOW. Late payments accrue interest at 1.5% per month from the due date. We may suspend services on any invoice past due 14 days.
3. Currency & refunds
Engagements priced in USD are payable via wire / Stripe. INR engagements are payable via NEFT / RTGS / UPI. Sprints and one-time setup fees are non-refundable once kickoff has occurred. Retainer cancellations honour the 30-day notice window - fees during the notice window are payable.
4. Confidentiality
We treat all Client information as confidential and never publish identifying details, metrics, screenshots, or case-study material without prior written permission. Mutual confidentiality survives termination by 5 years.
5. Intellectual property
On full payment, deliverables specifically created for the Client transfer to the Client (work-for-hire). Pre-existing tools, frameworks, code libraries, prompts, playbooks, and methodologies used to produce the deliverables remain the property of Karn Corporation, with a perpetual, non-exclusive licence granted to the Client for the engagement's purpose. We retain the right to reuse anonymised learnings.
6. Data protection
Where we process personal data on the Client's behalf we act as a processor. A Data Processing Addendum (DPA) compliant with GDPR Art. 28 and India DPDP §8 is attached to every SOW that involves personal data. See our privacy policy for sub-processors and transfer mechanisms.
7. Acceptable use of the website
You may not scrape the site at scale, attempt to disrupt service, reverse-engineer protected content, or use it to train models without written permission. AI-crawler permissions are governed by robots.txt.
8. Service levels & warranties
Specific SLAs (response times, uptime targets, deliverable cadence, model availability) are documented per engagement in the SOW. The website itself is provided “as is” without warranty of uninterrupted availability or fitness for a particular purpose.
9. Limitation of liability
Subject to applicable law, our aggregate liability under any engagement is limited to fees paid by the Client to Karn Corporation in the preceding three months. We are not liable for indirect, incidental, consequential, special, or punitive damages, or for loss of profits, revenue, goodwill, or data. Nothing in these terms limits liability for fraud, gross negligence, or wilful misconduct where such limitation is unenforceable by law.
10. Indemnity
Each party indemnifies the other against third-party claims arising from its own breach of these terms, gross negligence, or wilful misconduct, subject to clause 9.
11. Termination
Either party may terminate for material breach uncured after 14 days' written notice, or immediately for insolvency. On termination, the Client pays for work performed through the termination date plus any non-cancellable third-party costs.
12. Governing law & dispute resolution
These terms are governed by the laws of India. Disputes are resolved by exclusive arbitration seated in Amritsar, Punjab, under the Arbitration and Conciliation Act, 1996, before a sole arbitrator agreed by both parties (or, failing agreement, appointed under the Act). Proceedings in English.
13. Changes
We may update these terms. The version in force at the time an SOW is signed governs that engagement. Material website-only changes take effect on posting.
14. Contact
Questions about these terms: support@karnconsulting.co · +91 75769 56682.